Self-Pay

Payment & Billing Process

All healthcare providers are required to provide estimates for the cost of your care if we are not filing directly with your insurance company. A Good Faith Estimate may be requested at any time as part of your work as a client at New Roots. While it is difficult to predict the number of sessions you will ultimately need to reach your treatment goals, New Roots will strive to be as transparent as possible about your cost of treatment.

Self pay rate for Nutrition Counseling:  

  • An initial session (80 minutes) is $180.  Follow-up sessions (50 minutes) are $120.

Self pay rate for Mental Health Counseling: 

  • An initial session (53 minutes) is $150.  Follow-up sessions (53 minutes) are $120.

Payment for services is expected on the date of service.

There are two types of billing documents that will be available to you on our secure client portal upon request:

  1. Invoice:  An invoice documents the cost for a service.  Invoices are used as a receipt for services rendered and paid.  Invoices are delivered electronically and available on the client portal.  You can request an invoice from us at any time. 
  2. Superbill:  A superbill is a detailed, itemized receipt containing information needed for insurance reimbursement. Superbills are used to submit for Flexible Spending Account (FSA) or payment Health Savings Account (HSA) repayment for Out of Network services.

    Please email Lauren Withers for all billing related questions: lauren@newrootsmaine.com



    Self-Pay

    Payment & Billing Process

    All healthcare providers are required to provide estimates for the cost of your care if we are not filing directly with your insurance company. A Good Faith Estimate may be requested at any time as part of your work as a client at New Roots. While it is difficult to predict the number of sessions you will ultimately need to reach your treatment goals, New Roots will strive to be as transparent as possible about your cost of treatment.

    Self pay rate for Nutrition Counseling:  

    • An initial session (80 minutes) is $180.  Follow-up sessions (50 minutes) are $120.

    Self pay rate for Mental Health Counseling: 

    • An initial session (53 minutes) is $150.  Follow-up sessions (53 minutes) are $120.

    Payment for services is expected on the date of service.

    There are two types of billing documents that will be available to you on our secure client portal upon request:

    1. Invoice:  An invoice documents the cost for a service.  Invoices are used as a receipt for services rendered and paid.  Invoices are delivered electronically and available on the client portal.  You can request an invoice from us at any time. 
    2. Superbill:  A superbill is a detailed, itemized receipt containing information needed for insurance reimbursement. Superbills are used to submit for Flexible Spending Account (FSA) or payment Health Savings Account (HSA) repayment for Out of Network services.

      Please email Lauren Withers for all billing related questions: lauren@newrootsmaine.com